Welcome to the cookie information page for Hellspin. This document explains the mechanisms we utilise to ensure our platform operates efficiently and provides a tailored experience for our users. By outlining our practices, we aim to offer complete transparency regarding local storage technologies.
Understanding Cookies and Their Purpose
Cookies are small text files downloaded to your computer, tablet, or mobile device when you access our platform. These files allow the website to recognise your device during subsequent visits, facilitating smoother navigation and preserving your preferences. We employ these tools to ensure platform stability, authenticate user sessions, and analyse visitor traffic to improve our overall service delivery.
Categories of Trackers We Utilise
To provide clarity, we have divided the trackers used on our platform into distinct classifications based on their specific functions.
Strictly Necessary Trackers
These are essential for the core operation of the platform. They enable basic functions such as page navigation, secure account access, and the execution of transactions. Without these vital files, the website cannot function properly, and they cannot be disabled in our systems.
Performance and Analytics
We utilise analytical tools to understand how visitors interact with our environment. These files collect aggregated, anonymous data regarding page load speeds, error messages, and visitor volume. This information is exclusively used to enhance the performance and design of the platform.
Functionality Enhancements
Functionality trackers allow the platform to remember choices you make, such as language preferences or region selections. By storing these details, we can provide a more personalised and convenient experience, saving you from re-entering information upon every visit.
Advertising and Targeting
Where applicable, we may use targeting files to deliver content and promotional materials that align with your interests. These tools help limit the number of times you see a specific advertisement and assist us in measuring the effectiveness of our campaigns. If you opt out, you will still experience advertising, but it will be less relevant to your preferences.
Managing Your Consent
When you first arrive at Hellspin, a notification banner will present you with the choice to accept or decline non-essential trackers. You are fully empowered to change your consent preferences at any time. A dedicated preference centre is accessible via the platform's footer, allowing you to toggle specific categories on or off as you see fit.
Adjusting Browser Settings
Beyond our internal preference centre, you can also manage local storage directly through your web browser. Most modern browsers allow you to delete existing files, block future trackers, or alert you before a file is saved. Please consult your browser's "Help" or "Settings" menu for generic steps on clearing your cache and managing privacy configurations. Note that restricting all trackers may disrupt your ability to use certain platform features.
Third-Party Integrations
Certain sections of our platform may feature embedded content or tools from trusted third-party providers, such as analytics partners or payment gateways. These external entities may deploy their own trackers to facilitate their services. While we carefully vet our partners, Hellspin does not directly control these third-party files.
Updates to This Policy
We routinely review our tracking practices to ensure ongoing compliance with evolving standards in Australia. Should we implement new technologies or alter how we process data, this policy will be amended accordingly. We encourage users to revisit this document periodically to stay informed about our current practices.